At Extrinsic Tech, we strive to provide our customers with the best possible experience when purchasing our downloadable projects/products. However, we understand that there may be situations where a customer may need to cancel their order or request a refund. This policy outlines our procedures for cancellations and refunds.
As we are selling digital products, 99% we are not able to refund or cancel your order. If you wish to cancel your order, please contact us at firstname.lastname@example.org as soon as possible. If your order has not yet been processed, we will cancel your order and issue a full/partial refund. However, if your order has already been processed, we will not be able to cancel it if it is delivered to your provided email address.
If you are not satisfied with your purchase, you may request a refund within 2 days of the purchase date. To request a refund, please contact us at email@example.com and provide your order number and the reason for your refund request.
We will review your request and determine if you are eligible for a refund. Refunds will be issued to the original payment method used for the purchase. Please note that it may take 3-7 business days for the refund to appear in your account.
Eligibility for Refunds
In order to be eligible for a refund, the following conditions must be met:
- The refund request is made within 2 days of the purchase date.
- The purchased product has not been downloaded or accessed.
- The reason for the refund request is valid and can be verified.
- If any of these conditions are not met, we reserve the right to deny your refund request.
We do not offer refunds for any product that has been downloaded or accessed. We also do not offer refunds for products that have been customized or modified for the customer.
We hope that you will be completely satisfied with your purchase from Extrinsic Tech. However, we understand that there may be situations where a cancellation or refund is necessary. Please refer to this policy for our procedures and eligibility requirements. If you have any questions or concerns, please do not hesitate to contact us at firstname.lastname@example.org.